The project: Design, development, analysis, and ongoing support for the implementation of strategic workforce planning, analysis, and improved insights for decision-makers negotiating a major transformation.

The work: Principal consultant and systems architect as part of an integrated project team for a 6-month engagement including design, interviews, consultations, data modelling, development and application of a full strategic workforce planning system, tools, templates and models and a roadmap.
Led solution design, consultations, data modelling, options, and solution development, as part of a larger consulting partnership.

Provided complex workforce strategy advisory on how to integrate shifts in work and workforce across multiple years and programs, in order match demand and supply during a phase of major energy transformation

Assessed, developed, and introduced a customised strategic workforce analytical model, covering shifts in the operating model, an in-depth analysis of workforce dynamics, option modelling and the capacity to generate an integrated workforce view.
Used a sophisticated set of interconnected systems and tools, through a series of engagements to generate whole organisation buy in to an integrated approach to shifting roles, capabilities, and people across operational and function silos.

Results: Program has been committed to beyond business case, to become a critical capability for the organisation for the next five-year period. The processes, tools and insights are being used and improved upon (now with enterprise dashboarding) to guide leaders through management of enterprise capacity and capability to the right work, at the right time. This is reducing the gap between current strategy and targeted transformation profile, reduce operational, reputational, and political risk, improve customer experience, and seize cost savings opportunities as the utility transforms within a new budget forecast. This has already proven it’s worth in terms of shifting the rate of recruitment to better meet approved capacity workforce levels.